Privacy and Policy for AI Garden Design

At AI Garden Design ("aigardendesign.org", "we", "us", or "our"), we value and respect the privacy of our users ("user", "you", or "your"). This Privacy Policy explains in detail how we collect, use, share, store, and protect your personal information when you access and use our services. It also outlines your rights regarding your personal information and how you can exercise them.

Information We Collect

We collect various types of information from you when you use our services. The information collection can be categorized as follows:

1. Account Information

When you create an account with AI Garden Design, we collect essential information necessary for account setup and management. This includes your name, email address, and any other information you voluntarily provide during the registration process, such as a username, profile picture, and password. Additionally, if you choose to connect your account with a third-party social media platform (e.g., Facebook, Google), we may collect certain information from that platform, like your social media profile ID, public profile information, and email address, subject to the permissions you grant.

2. Usage Data

We closely monitor and collect data related to your use of our services. This encompasses details such as the garden designs you generate, the specific features and tools you utilize within our platform, the date and time of your usage sessions, the duration of each session, and the frequency of your visits. We also record the actions you take, like saving designs, sharing them with others, or making edits.

3. Analytics Data

To better understand user behavior and improve our services, we use analytics tools. These tools collect information about how users interact with our services, including but not limited to the pages you visit on our website or application, the links you click, the search terms you enter, the devices you use (such as the type of computer, smartphone, or tablet, along with its operating system and browser information), and your IP address. This data helps us analyze trends, identify areas for improvement, and optimize the user experience.

4. Communication Data

If you communicate with us via email, live chat, or other communication channels, we collect the content of those communications, along with your contact information and any relevant metadata, such as the date and time of the communication. This helps us respond to your inquiries, resolve issues, and maintain a record of our interactions with you.

5. Location Data

In some cases, with your explicit consent, we may collect location data. For example, if we offer location-based features or services related to garden design, such as suggesting plants suitable for your local climate. We may collect this data using GPS, Wi-Fi, or other location-sensing technologies. However, we will only collect location data when you have enabled the relevant permissions on your device and have given us your consent.

Use of External Services

To provide our services effectively, we may rely on third-party services and platforms. These third-parties may assist us in various functions, such as payment processing, hosting, analytics, and marketing. While we do our best to select reliable third-parties and require them to comply with our privacy standards through contractual agreements, we cannot guarantee the confidentiality of your data when it is processed or stored by these external services. These third-parties may have their own privacy policies, and we encourage you to review them before using their services. We are not responsible for the privacy practices or security measures of these third-parties.

How We Use Your Information

We use the information we collect for the following purposes:

1. Provide and Maintain Our Services

We use your account information to authenticate you, allowing you to access and use our services. Usage data helps us ensure that the services are functioning properly and that we can provide you with a seamless experience. For example, if there are issues with a design you are creating, we can use the usage data to diagnose and fix the problem.

2. Improve Our Services and Develop New Features

Analytics data is crucial for understanding how users interact with our services. By analyzing this data, we can identify areas for improvement, develop new features that meet user needs, and enhance the overall quality and functionality of our services. For instance, if we notice that many users are having difficulty using a particular design tool, we can work on improving its usability.

3. Prevent Fraud and Abuse

We use all the collected information, especially account and usage data, to detect and prevent fraud, unauthorized access, and other forms of abuse. By monitoring user behavior patterns, we can identify suspicious activities and take appropriate actions, such as blocking accounts or notifying law enforcement if necessary.

4. Monitor and Enforce Compliance with Our Terms of Service

We review the information we collect, including the garden designs you generate, to ensure that you are using our services in accordance with our Terms of Service. This helps us maintain a safe and appropriate environment for all users.

5. Communicate with You

We may use your contact information to send you important updates about our services, such as security alerts, changes to our Terms of Service or Privacy Policy, and information about new features. Additionally, with your consent, we may send you promotional emails, newsletters, and other marketing-related communications about our products, services, events, and offers. You can unsubscribe from these marketing communications at any time by following the unsubscribe instructions in the emails.

Image Review

To ensure our services are used in accordance with our Terms of Service, we may occasionally review the garden designs generated by users. This review process is carried out by our trained staff or automated systems. During the review, we are looking for content that is inappropriate, violates intellectual property rights, or otherwise goes against our Terms of Service. We understand the importance of your privacy, and we will only review the designs to the extent necessary to ensure compliance. Any information obtained during the review process will be used solely for the purpose of enforcing our Terms of Service and will be subject to the same privacy and security measures as other personal information.

Data Security

We take the security of your personal information very seriously and implement a variety of technical, physical, and administrative measures to protect it from unauthorized access, use, or disclosure. These measures include but are not limited to:

• Encryption: We use industry-standard encryption technologies to protect your personal information during transmission and storage. For example, when you log in to your account or make a payment, your data is encrypted to prevent it from being intercepted by unauthorized parties.
• Firewalls and Intrusion Detection Systems: We employ firewalls and intrusion detection systems to monitor and prevent unauthorized access to our servers and databases.
• Regular Security Audits and Updates: We conduct regular security audits to identify and address any potential vulnerabilities in our systems. We also keep our software and security systems up-to-date with the latest security patches and enhancements.

However, despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data, and we will not be held responsible for any breach of security that is beyond our reasonable control. In the event of a security breach that may affect your personal information, we will notify you as required by applicable law and take appropriate steps to mitigate the damage.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. The specific retention periods vary depending on the type of information and the nature of the services. For example, account information will be retained as long as your account is active or for a reasonable period after you delete your account to comply with legal requirements (such as tax laws or regulatory obligations). Usage data and analytics data may be retained for a certain period to analyze trends and improve our services, but we will anonymize or delete it once it is no longer needed for these purposes.

User Rights

You have certain rights regarding your personal information that we collect and process. These rights include:

1. Access

You have the right to request access to the personal information we hold about you. You can submit a request to us at dev-ops@gen-bit.com, and we will respond to your request within a reasonable time frame, typically within [X] days, subject to any legal restrictions.

2. Correction

If you believe that the personal information we have about you is inaccurate or incomplete, you can request that we correct or update it. Please provide us with the correct information, and we will make the necessary changes as soon as possible.

3. Erasure

In some cases, you may have the right to request the deletion of your personal information. For example, if the information is no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent and there is no other legal basis for processing. However, please note that we may be required to retain certain information for legal, regulatory, or accounting purposes.

4. Restriction of Processing

You can request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of the information or when the processing is unlawful. During the period of restriction, we will only store the information and not further process it, except with your consent or as required by law.

5. Data Portability

You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format. You can also request that we transfer this information to another data controller, subject to technical feasibility.

6. Withdrawal of Consent

If you have given us your consent to process your personal information for a particular purpose, you have the right to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of processing that took place before you withdrew your consent. However, it may impact our ability to provide certain services to you.

To exercise any of these rights, please contact us at dev-ops@gen-bit.com. We will respond to your request in accordance with applicable law and do our best to assist you.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will notify you by posting the updated policy on our website and, in some cases, by sending you an email or other form of communication. The date of the last update will be indicated at the top of this policy. Your continued use of AI Garden Design after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using our services.

Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy, your personal information, or your experience using AI Garden Design, our customer support team is ready to assist you. You can reach out to us via email at dev-ops@gen-bit.com. We aim to respond to all inquiries within 5 business days.

Severability

If any provision of this Privacy Policy is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. We will work to replace the invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that most closely matches the intent of the original provision. If such replacement is not possible, the provision shall be severed from this Privacy Policy, and the remainder of the policy will continue to be in full force and effect.

Entire Agreement

This Privacy Policy, together with our Terms of Service and any other policies or guidelines referenced herein, constitutes the entire agreement between you and AI Garden Design regarding the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements, oral or written, relating to your use of our services and the handling of your personal information. We reserve the right to modify or supplement this Privacy Policy at any time, as described in the "Changes to This Privacy Policy" section, and your continued use of our services after such modifications or supplements will signify your acceptance of the updated terms.

Waiver

No waiver by AI Garden Design of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The failure of AI Garden Design to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision. To be effective, any waiver by AI Garden Design must be in writing and signed by an authorized representative of AI Garden Design.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Information" means any information that can be used to identify an individual, directly or indirectly, such as your name, email address, IP address, location data, and usage data.
• "Services" refers to all the products, features, and functions offered by AI Garden Design through our website, application, or other platforms, including but not limited to garden design tools, user accounts, and communication features.
• "Third-Party Services" are services provided by entities other than AI Garden Design that we use to operate our business, such as payment processors, hosting providers, and analytics services.
• "You" and "Your" refer to the user accessing and using our Services, while "We," "Us," and "Our" refer to AI Garden Design.